On July 26, the Property Managers, Assistant Managers, Property Management Assistants and Facilities Managers set out from the office for a complete tour of the Greater Cincinnati Area Managed Properties.
Prior to setting out for the day, the staff created a book that included a section for each property including: general property information, photographs, tenant & vendor information, stacking plans and pages for notes. The object of the day was so the entire staff could see and understand all properties so everyone knows the details of each property. “In order to provide exemplary customer service as our clients have come to know and expect from SVN|RICORE, it is imperative for our Team of professionals embrace cross training as a means of Maximizing Value and Minimizing Risk” stated Kimberly Stachler, Senior Vice President, Director of Management Services.
The day out was more than productive, it allowed our staff to ensure the real estate investments managed to be completely informed to enhance our round the clock services in a cost effective manner. It was also a great Team Building event!